FAQ

Q. Where is Lowbrow Palace located?
A. You can find us at 1006 Texas Ave, El Paso TX 79901. We are the black building on the corner of Texas & Octavia. We have both indoor and outdoor spaces, please visit event pages for details on which room the event will be taking place in.

Q. What are the venue’s COVID policies?
A. COVID policies are set by the touring artist. Please visit the event page for further details.

Q. Where can I purchase tickets for shows?
A. Tickets can be purchased at www.lowbrowpalace.com or at the venue 1 hour before doors (day of show).

Q. Is there seating?
A. Our venue is standing GA unless otherwise noted on the event page.

Q. Do you allow large bags or backpacks at the venue?
A. We do not, sorry!

Q. When will you post set times?
A. Set times are posted day of show via our social media pages. Follow us on Facebook + Instagram and stay up to date!

Q. What type of payments do you accept?
A. We accept debit, credit cards and CASH MONEY.

Q. How old do you have to be to attend a show?
A. All of our shows are ALL AGES unless otherwise stated on the event page.

Q. Can I leave and re-enter the venue?
A. We do not allow re-entry, please don’t ask 🙂

Q. Do you allow outside food or beverage?
A. We do not, please leave it in your car or you will be asked to throw it away at the door.

Q. Can I bring my camera to shows?
A. Professional cameras are not allowed at the venue unless a request has been made AND approved directly by artist management.

Q. I’m in a local band and we’re the next beatles, who do I hit up?
A. Send a link to your music + socials to christian@lowbrowpalace.com and we’ll throw you on some shows! (we do get a lot of submissions so please be patient with us <3)

Q. Can I host an event at the venue?
A. You can, please reach out to christian@lowbrowpalace.com and we’ll figure it out!

Q. Are ya’ll hiring?
A. We are always looking for fellow music lovers to join our team, send your resume to careers@lowbrowpalace.com and let us know what type of work you’re interested in!

Q. How can I get involved in promoting upcoming shows at the venue?
A. Join our Street Team! Reach out to jessica@splendidsunproductions.com for more information.

Q. Who can I contact for questions about tickets I have already purchased?
A. Please visit https://support.seetickets.com for support.